Why You Should Always Choose a Locally Owned Septic Business

When it comes to septic tanks, John Kline is more than just a name you can trust -- in fact, there's a good chance that in his 40+ years in the industry John has personally scheduled or performed a septic pumping at your property. For over 60 years, John's family has been Central Pa's go-to for septic pumping, inspections and grease waste removal, and while the original business is no longer locally owned or operated, John started a new business in 2012 -- John Kline Septic Services -- and we are proud to be family owned and operated in Lancaster County, Pa.

With years of experience providing septic service in Central Pa, John Kline offers customers some distinct advantages. Today we're going to share four reasons you should always go with a locally owned septic pumper. Keep reading to find out what sets us apart, or contact us today to schedule your next septic pumping.

1. We Know the Area
The first major benefit of calling a locally owned septic pumper is that we know the area. John is in the office, answering calls on a daily basis and it's not uncommon for him to make personal notes for our drivers about the properties they will be servicing. He has an uncanny ability to remember addresses and what type of septic system they have -- not to mention we have years of notes in our scheduling system. If there's one thing we know, it's Lancaster County septic systems.

2. We Offer Unmatched Customer Service
When you call us to schedule service you'll never talk to someone from a call center multiple states away. If you don't speak to John himself, you'll talk to one of our friendly dispatchers at our office in Mount Joy. On nights and weekends you'll speak to Kyle or Keaton Kline. We pride ourselves on our team's friendly customer service skills and with our knowledge of the area, we can get you scheduled for service quickly.

3. We Support Other Local Businesses
There are some jobs that require more than a septic pumper. When we run into a situation that calls for a plumber or an excavator, we work with other local businesses to resolve the problem quickly. We value our long time relationships with our subcontractors and we'll never give you the runaround when it comes to your septic system.

4. We Offer Fast, Reliable Service
When you're experiencing a septic backup or emergency, you need help quickly. We offer 24/7 septic service and our team can be on the job fast. We know Lancaster Pa and the surrounding areas because we've serviced properties and businesses here for years, so when we get a call our drivers are on their way. When you call us there's no jumping through hoops or wasting time. You talk directly to John or our local office staff so we can schedule your service quickly and efficiently -- no call centers or waiting on hold for the next available representative.

If you're looking for hassle free scheduling and the area's most experienced septic pumpers, give us a call today. Our team is standing by and we're happy to help you out in any crappy situation!